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Common Questions
Quick Answers Before You Book
What are the check-in and check-out times?
Check-in time is 2:00 PM and check-out time is 11:00 AM. Early check-in and late check-out are subject to availability and cannot be guaranteed. Please contact us in advance if you have a specific requirement.
What ID proof is accepted at check-in?
Accepted ID proofs include a Passport, Aadhaar Card, Driving Licence, or other government-issued photo ID.
Is smoking permitted on the property?
Parvata Retreat is a non-smoking property. Smoking is not permitted inside the rooms or any indoor areas. Designated outdoor areas may be used for smoking.
Where is the property located?
Parvata Retreat is located at Inchathotty, Ernakulam, Kerala 686681, India — at the border of Ernakulam and Idukki districts, approximately 78.2 km , taking about 2 hours and 25 minutes, from Ernakulam and 9.3 km from Neriamangalam.
Are pets allowed at Parvata Retreat?
No, pets are not allowed on the premises.
What is the cancellation policy?
Cancellation less than 14 days prior to check-in: 100% retention charges will apply. Cancellation 15 days or more prior to check-in: 50% retention charges will apply.
